Refund Policy

At Brainsor, we strive to provide a seamless and satisfying experience for all our users. Our Refund Policy is designed to ensure transparency and fairness when handling refund requests. Please read the following policy carefully before making a purchase on our platform.

Refund Eligibility

  • Cancellation Within 30 Days: You may request a refund for services purchased from Brainsor within 30 days of the transaction date. The cancellation request must be submitted within this 30-day period to be eligible for a refund.
  • Services Eligible for Refund: Refunds only apply to services purchased directly from Brainsor. Third-party services or products offered through our platform may have their refund policies, which you should review separately.

How to Request a Refund

1. Submit a Refund Request: To request a refund, please contact our customer support team at [email protected]. In your refund request, provide the following details:

  • Transaction ID
  • Date of Purchase
  • Reason for Refund Request

2. Verification Process: Our team will review your refund request and may require additional information for verification purposes. Please cooperate with any requests for information to expedite the process.

3. Refund Processing: If your refund request is approved, we will process the refund using the original payment method used for the transaction. Please note that the refund may take several business days to reflect in your account, depending on your bank or payment provider.

Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please contact our customer support team at [email protected]. We are here to help address any concerns and ensure your service satisfaction.

Policy Updates

Brainsor reserves the right to modify or update this Refund Policy without prior notice. Any changes to the policy will be posted on our website, and you are responsible for reviewing the policy periodically for updates.

Thank you for choosing Brainsor. We appreciate your understanding and cooperation regarding our Refund Policy.

 

Contact Us

If you have questions about our refund processing or need assistance with a refund request, please contact us:

We offer educational services focused on financial markets, analysis techniques, and strategic approaches. Our offerings include structured learning programs, study materials, self-assessment tools, and educational content, provided strictly for educational purposes only.
Orders are placed directly through the website. After successful payment, access to the selected educational program is provided through the user’s private account. Payments are accepted in EUR and may be made via Visa®, Mastercard®, Maestro®, bank transfer, and other supported payment systems displayed on the website. All services are delivered exclusively in digital format; no physical goods are shipped.